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FAQ
(Frequently Asked Questions)

COMPANY INFORMATION
Yes, Tezosforex is an officially registered, China-based cloud crypto mining initiative that prides itself on the security of its users
ACCOUNT INFORMATION

Opening a new Tezosforex account is easy. Just follow the directions to sign up, enter your details and quickly form an account with your chosen email and password.

Once you have agreed to Tezosforex’s terms and conditions, you will receive a confirmation email asking that you verify your email address. If you do not receive a confirmation email, please check your spam folder and adjust your email settings to ensure you don’t miss out on exciting future opportunities reserved for our newsletter recipients.

Once you have followed this, you will have access to your new Tezosforex account section and be able to begin enjoying the profitable world of Tezosforex Mining!

In the unfortunate occasion that you wish to end your time with Tezosforex, closing your account could not be easier. Just get in touch with our friendly customer support team and let them know that you wish to terminate your account.

Please remember that if you terminate your account you will permanently lose your stored details and any funds.

The Tezosforex customer support team reserves the ability to unlock your Tezosforex account for security reasons. If you require this service, simply use the web contact form to submit a ticket to customer support. We will contact you using your Tezosforex account linked email to alert you when your account has been successfully unlocked and is ready for use once more.

WALLET INFORMATION

At current, Tezosforex does not provide a wallet service. We cannot recommend any specific wallet, only suggest you do your own research to discover the wallet that best suits your needs. We do however feature explanations on different types of crypto wallet available as a starting point for your research. Please be aware that it can take up to 48 hours for changes in linked wallets to be recognised by your Tezosforex account.

Please find an overall list of our payment methods and limits below.
Tezosforex accepts payment methods including credit/debit card (Visa, Mastercard) and cryptocurrency (Bitcoin, Bitcoin Cash, Zcash, Litecoin, Dogecoin).

Card limits:

  • 5 purchases per day
  • 10 purchases per week
  • 10 USD minimum purchase
  • 6000 USD transaction limit
  • 25000 USD daily/monthly purchase limit

Crypto limits:

  • Unlimited purchases per day
  • Unlimited purchases per week
  • Unlimited minimum purchase
  • Unlimited transaction limit
  • Unlimited daily/monthly purchase limit

Please be aware that certain banks charge an additional fee to those purchasing cryptocurrencies or related services. This is called Cash Advance, though it is uncommon. If you are concerned, please contact your bank for further information.

If you wish for further clarification on any of the above information, please do not hesitate to reach out to our friendly customer support for a swift resolution.

RETURNS INFORMATION

We cannot make any concrete statements regarding your contract’s performance due to the flexibility of the crypto mining market.

However, we can provide a general explanation of mining scenarios and their potential avenues, plus provide guidance on generating your own predictions with some level of accuracy.

Please remember that pre-agreed Tezosforex maintenance fees should be factored in when calculating the performance of your mining enterprise.

Please also remember that individual networks and valuators within the crypto market will offer differing valuations and appreciations of network performance regarding the specific cryptocurrencies being mined.

Crypto Mining users recognise the volatility of the crypto markets and understand we have no outright control over the rewards you enjoy. Occasionally they are less than expected, often they are greater than expected. Reasons for the drop in your mining output performance are mostly temporary and with excellent potential to reverse. If you are concerned by your contract’s performance, please contact our customer support for a swift explanation and sound resolution.

Tezosforex contracts are a simple one time only payment. Certain variations of contract will have a maintenance fee that will be deducted from your mining outputs. These will be expressed clearly to you before you agree to any contract.

CONTRACTS INFORMATION

simply signup, invest and our professional account manager mine on your behalf.

For those paying for orders via cryptocurrency, there is a 30-minute window in which cryptocurrencies can be sent to the Crypto Mining wallet. After this length of time, the order window expires. Simply set up the payment again and send your funds within 30 minutes or contact our customer support to have the order approved manually.

For those paying for orders via cryptocurrency, there is a 30-minute window in which cryptocurrencies can be sent to the Crypto Mining wallet. After this length of time, the order window expires. Simply set up the payment again and send your funds within 30 minutes or contact our customer support to have the order approved manually.

As clearly stated, all orders are non-refundable.

AFFILIATE INFORMATION

The Tezosforex affiliate program could not be easier to use or more profitable. It all begins with an affiliate code that is unique to your account. Whenever a user registers and inputs your referral code, they receive 3% discount on whatever purchase they make. And you enjoy a significant hash power boost. The more referrals you make, the higher your affiliate rank rises. And the higher your affiliate rank, the bigger hashpower boost you enjoy. It’s as simple and as profitable as that. We will be sure to remind you via your linked email whenever your referral code is used.

Tezosforex provides a tiered affiliate program that acknowledges the efforts and results of those who contribute to the growth of our platform. The number of referrals you secure correlates directly to the bonuses you enjoy. Why not see how far up the Tezosforex rankings you can climb? With no limit to the rewarding potential of our affiliate program, it’s a great idea!

Tezosforex is proud to provide industry-leading reward rates to our affiliate users. From the start of your contribution, you will enjoy 5% of the hashpower your referral chooses to purchase. So if your referral enters your affiliate code then purchases a 10MH/s contract, you enjoy a totally free 25MH/s. They also receive a discount of 3% on the price.